Reference

Terms and Conditions That Govern Your po188 Account

These terms set out the rules that apply when you open and use a po188 account, including how we handle deposits through DANA, OVO, and GoPay, what you can access, and where eligibility depends on local law.

Applies to all account holdersCovers DANA, OVO, GoPay depositsEligibility subject to local lawUpdated when terms changeContact support for any query
po188 Terms and Conditions That Govern Your po188 Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Handling Under These Terms

These terms are backed by real account practices. We use SSL encryption across every page, including the deposit flow when you connect your DANA, OVO, or GoPay wallet. Your account data is stored only for as long as it is needed to operate your account and meet our record-keeping obligations. We do not sell your personal information to third parties. If you want to know what data we hold or request a correction, contact support through live chat or email and we will process the request according to the procedure in these terms.

Data Retention

We keep your account records only as long as necessary for account operation and legal compliance. You can request a summary of what we hold via live chat.

Account Security

SSL encryption protects every login and wallet transaction. If you suspect unauthorised access, contact support immediately to freeze your account.

Cookies Policy

We use cookies to keep your session active and remember your wallet preference between visits. You can adjust cookie settings in your browser at any time.

Change Requests

To update your registered email or wallet details linked to DANA, OVO, or GoPay, submit a verified request through support and we will process it within the timeframe stated in these terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you believe something on your account does not match what is stated here, reach out through the channels below. Our support team can clarify policy wording, explain why a transaction was flagged, or escalate an account issue for review. Keep your account number ready when you contact us so we can pull up your records without delay.

Live Chat Open the chat widget from any page on po188. A support agent will respond directly to questions about your account terms or wallet activity.
Email Support Send your query to our support address. Include your account ID and a short description of the terms section you want clarified.
Help Centre The Help Centre has a dedicated section covering account rules, deposit conditions for DANA, OVO, and GoPay, and suspension procedures.

Common Questions About po188 Terms and Conditions

These questions come up often when account holders read through the terms. If yours is not covered here, reach the support team through live chat for a direct answer.

Yes. Every wallet transaction you make through DANA, OVO, or GoPay is governed by these terms. The deposit rules section covers amounts, processing steps, and what happens if a transfer is flagged.

We post updates here with a revised date. If you continue using your account after the change goes live, that counts as acceptance. For major changes, we may send a notification to your registered contact.

No. Your account is registered to you personally. Sharing access or allowing another person to operate it violates these terms and may result in suspension pending a review of account activity.

Contact support via live chat or email, provide your account ID, and request a data summary. We will process the request according to the procedure and timelines set out in the data handling section of these terms.

Yes. Where local law in Indonesia restricts or prohibits access to any feature, those legal requirements apply first. These terms do not override applicable local law, and access is only available where local law permits it.

Reach out through live chat or email and ask for a review. Provide your account ID and a brief explanation. Our team will check the activity against the relevant section of these terms and respond with a decision.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.